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Palmwire

Simple plans for everyone on Palmwire

Homeowners never pay to ask for help. Contractors list free and pay $15 per lead, or choose a monthly plan with leads included. Cancel anytime.

Payments are in Stripe test mode. No real charges are made.

Homeowners

Ask anything for free. Upgrade for unlimited photo diagnoses and priority help in an emergency.

Free

Everything you need to understand an electrical problem.

$0 forever

  • ✔Unlimited AI questions
  • ✔3 photo diagnoses per month
  • ✔Unlimited quote requests
  • ✔Contractor and supplier directory

Plus

For homes with more than one project going.

$4.99 / month

  • ✔Unlimited photo diagnoses
  • ✔Full saved AI history
  • ✔Priority emergency matching (24/7 pros first)
  • ✔Everything in Free

Contractors

List free and pay only for the leads you want ($15 each), or pick a monthly plan with leads included. Pro and Elite start with a 30-day free trial.

Basic

A free listing. Pay only for the leads you want.

$0 forever

  • ✔Free directory listing with work photos and trust badges
  • ✔See a short preview of every request (job type, city, urgency)
  • ✔Unlock any lead for $15: contact details + AI summary
  • ✔Reviews on your listing

Pro

30-day free trial

Pre-qualified leads with the AI summary and photos.

$49 / month

  • ✔15 leads per month included
  • ✔Extra leads $15 each (or upgrade to Elite)
  • ✔Leads include the AI summary + photos
  • ✔Open emergency requests in your counties (after Elite)
  • ✔Messaging-ready lead inbox
  • ✔Pro badge and reviews

Elite

30-day free trial

Unlimited leads and top placement where you work.

$149 / month

  • ✔Unlimited leads with AI summary + photos
  • ✔Top placement in your service counties
  • ✔First alert on open emergency requests
  • ✔Lead analytics by month and service
  • ✔Everything in Pro

💡 Pay per lead: $15 each, no subscription

Every listing sees a preview of its leads (job type, city, urgency). Unlock the ones you want with a one-time $15 payment (USD). Pro includes 15 leads a month, then $15 each; Elite is unlimited.

Suppliers

Get found when the AI recommends parts you carry. Featured stores are shown first.

Basic

A free store listing with stock and will-call.

$0 forever

  • ✔Basic directory listing
  • ✔Supplier-reported stock of key items
  • ✔Matched when the AI suggests parts you carry

Featured

Be the first store people see for the parts they need.

$79 / month

  • ✔Shown first when the AI recommends parts you carry
  • ✔Featured badge and top directory placement
  • ✔Promotions on your listing
  • ✔Everything in Basic

Questions

Can I cancel anytime?

Yes. Open your profile and choose "Manage billing" to cancel or change your plan in the Stripe customer portal. You keep the paid features until the end of the period you already paid for, then the account returns to the free plan. Nothing is deleted.

How does the 30-day free trial work?

Contractor Pro and Elite include a 30-day free trial, once per account. You enter a card at checkout but are not charged until the trial ends, and you can cancel before then at no cost.

What counts as a photo diagnosis?

Any AI request that includes at least one photo. Text questions are always unlimited. The free plan includes 3 photo diagnoses per calendar month (Eastern time); the count resets on the 1st.

Do homeowners pay to request help?

Never. Asking the AI, requesting quotes and sending a request to more contractors are free for homeowners. Contractors pay for leads.

How does pay-per-lead work for contractors?

A lead is a quote request sent to your listing. On the free Basic listing you see a short preview of every lead (job type, city and urgency, no contact details). Unlock any lead for a one-time $15 payment through Stripe Checkout, and the homeowner's name, phone, email, notes and AI summary appear on your profile as soon as Stripe confirms the payment. You are never charged twice for the same lead: if a second payment ever goes through for a lead you already unlocked, it is refunded automatically.

What do Pro and Elite include?

Pro ($49/month) includes 15 leads a month with the AI summary and photos. After 15, unlock extra leads for $15 each or upgrade to Elite. Elite ($149/month) includes unlimited leads. Upgrading during the month unlocks waiting leads right away (up to your new plan's limit). Monthly counts reset on the 1st (Eastern time).

Who processes payments?

Stripe. Palmwire never sees or stores your card number. Prices are in US dollars. Plans are billed monthly; lead unlocks are one-time payments.

Does Palmwire take payment for electrical work?

No. Plans are for Palmwire features only. Contractors quote and bill customers directly.

Does my plan work in the Palmwire app?

Yes. Your plan is attached to your Palmwire account, so it applies on the web and in the iPhone app.

Questions about a business plan? List your company free and upgrade any time.